Support for schools in the Gulf and Middle East

Yes, schools should continue to make entries as usual.

Please contact us at [email protected] and we will do what we can to support you. 

You can withdraw entries via Centre Services until 21 April (automatically credited) if the original entries were made through Centre Services. If your entries were made by EDI, you must continue to use EDI for any withdrawals.

There is no charge for withdrawals at any point. However, after 21 April, although you may still withdraw entries, entry fees are not credited or refunded automatically.

• Schools can send an email to [email protected] making the request for an exceptional credit.
• Within the email the centre should include; centre number, detail of request e.g. entry amendment or withdrawal, subject(s), candidate number(s), reason for request with evidence if available. Please note that any withdrawal amendments must be made before the request.

If a student would like to transfer to a different OxfordAQA centre, the original centre needs to make sure the student’s entry is withdrawn. The new centre should then make the entries on behalf of the student. The new centre must contact [email protected] with their centre number, student details, a brief explanation, and request the late fees to be cancelled. The late fees will be returned as a credit note and will be processed.  

Please note, we are not able to transfer students to a different centre for you. 

Our hope is that we can continue with exams as planned, and we will make a decision in early April. We will communicate this to OxfordAQA schools and update this page in due course. 

Exam materials will begin to dispatch from Tuesday 31 March and will be delivered as soon as possible. Your Exams Officer will receive the normal shipping update emails and we will continue to monitor the situation closely.

We appreciate that students have faced severe disruption during this difficult time. We will ask schools in affected countries to apply for special considerations for all students and will provide further guidance on this in due course.

Our hope and intention is that exams can go ahead as planned. Where this is not possible, we will communicate with schools directly. We will share further information on this page when it’s available. 

In affected countries, we have extended the NEA submission window by 10 calendar days, to give schools additional flexibility. Schools have been contacted directly to let them know about this extension. 

We have extended the deadline by 10 calendar days, but if you are still concerned about meeting the NEA submission deadline, please contact us at [email protected] and we will see what we can do to support you. 

If schools are open and able to conduct speaking tests for International GCSE English as a Second Language, French or Spanish from Friday 27 March then they may. We have extended the speaking test window in affected countries by 10 calendar days to ensure schools have the flexibility to complete their speaking assessments when it is safe and practical to do so. Due to the conflict and related airspace restrictions, we have not yet dispatched speaking test materials. If schools want to start conducting speaking tests now then they can download the Teacher’s Booklet via Centre Services which contains everything needed to contact the speaking test. Further guidance has been issued directly to schools.

Yes, we will be arranging webinars and guidance materials to support schools through this process. We will add further information to this page as it becomes available. We will also continue to send any further support and guidance directly to our OxfordAQA schools.

Please contact us at [email protected]. Our Customer Services team are here and ready to help Monday to Friday 8:00am-5:00pm UK time.

For schools sitting AQA exams (Ofqual regulated UK domestic specifications), AQA will be in touch separately with the guidance you need to follow. Please contact AQA at [email protected] if you have any questions on this.

We are communicating directly with Exams Officers and Heads of Centres at all our OxfordAQA schools. If you are not receiving these communications and you should be please contact us at [email protected].