Find out more about our policies.
How we use your personal information
We use personal information in order to promote and provide OxfordAQA products and services, to ensure the security of our websites, and to run our business. We have set out on this page more information on the categories of personal information that we collect, the specific ways in which that personal information is processed by us, the legal bases which permit us to do this, and the types of partners with whom we share your personal information.
In some cases where we ask for your personal information, we do so in order for us to fulfil your request or order (e.g. needing your address to send you your order). If you do not provide that personal information we will not be able to process your request or order.
We do not sell your personal information to third parties.
Giving and withdrawing your consent, and updating your personal information
Where your consent is required for us to process your personal information, we will ask for your consent at the point at which you provide your data. You have the right to withdraw that consent at any time. You can also update your personal information at any time. If you wish to do either, you can email [email protected].
Storing your personal information
Your personal information may be stored and processed outside of the country where it is collected, including outside of the United Kingdom (“UK”) and European Economic Area (“EEA”). When transferring information to others, within the UK/EEA or otherwise, we ensure that appropriate and suitable safeguards and technical measures are in place to protect your personal data. To do this, we will only transfer data to countries that have been identified as providing adequate data protection for UK-originated personal information, or to a third party where we have approved transfer mechanisms in place to protect your personal data. For transfers of personal information from the UK/EEA, we make use of international data transfer agreements or standard contractual clauses that have been approved by the UK Information Commissioner’s Office and European Commission, or Binding Corporate Rules put in place by our suppliers, or we implement other similar measures required by laws around the world. A copy of the relevant mechanism can be provided for your review on request by sending an email to [email protected].
We will only keep records of your personal information for as long as is reasonably necessary for the purposes for which we have collected it, and in order to comply with any statutory or regulatory obligations in relation to retention of records. We respect requests to stop processing your personal data for marketing purposes. This includes keeping a record of your request indefinitely so that we can respect your request in future.
You have the right to lodge a complaint regarding our processing of your personal information with a data protection supervisory authority in a country where you live, work, or where you believe a breach may have occurred.
The joint data controllers for our websites, products and services are Oxford International AQA Examinations Limited, The Chancellor, Masters and Scholars of the University of Oxford, trading as Oxford University Press, of Great Clarendon Street, Oxford OX2 6DP, United Kingdom, and AQA Education, a registered charity (number 1073334) and a company limited by guarantee registered in England and Wales (number 3644723), whose registered address is AQA, Devas Street, Manchester M15 6EX. If you have queries relating to this policy, we can be reached by email at [email protected].
Country-specific data protection legislation
Your organisation may be making efforts to comply with local information protection laws. If you need to engage with OxfordAQA in relation to your compliance efforts, please contact us at [email protected]. Please allow 10 working days (Monday-Friday) for us to respond.
Last reviewed January 2024.