Check, change and withdraw entries

Check entries with Centre Services, final checks to make ahead of results day, and how to change or withdraw entries.

Check your entries

To make sure every student gets their results on the day, ensure the steps below have been completed at least 14 days before results day. We will be unable to change or withdraw entries beyond this point.

  1. Make sure you’ve made a separate entry, using the appropriate entry code, for every assessment (each award, and each unit or option) that you want a result for.
  2. Check that every student has their own UCI number or they may not receive a grade.
  3. On exam day, adding a student to the attendance register won’t update their entry. You must change their entry as well – see the section below.
  4. If a student sits an exam without their entry being submitted, please make the entry within 48 hours afterwards.
  5. Download and read through any warning reports we’ve sent you. There are two types of warning reports:
    • Unsubstantiated entries – the result will not show correctly as an incorrect combination of units has been used, and
    • Potential award – a student may be eligible to claim an award, or if the result will not show correctly as an incorrect combination of units has been used
Change entries
Change students’ personal details

If you need to change a student’s personal details, you will need to follow the same method used to submit the entries – either through EDI or Centre Services.

Making changes before the last date for late entries or amendments will incur no additional costs – after that, a fee will apply.

  • log into Centre Services
  • select ‘Pre-exams’
  • select ‘Entries’
  • click on ‘Entry submissions’
  • under ‘Maintain candidate entry’, enter the series year and code
  • click ‘Search’
  • find the student in the table at the bottom of the page
  • click on ‘Edit’ in the action column

You will then be able to change the students’ details. For multiple student record changes, save each record individually.  

Once you have made and saved your changes, you will need to click the ‘submit’ button,and confirm the action for the changes to be recorded to our main database. If you do not click to submit the record, we will not receive the changes. 

For entries made through EDI, you will need to submit an amendment file with any necessary changes. Send us the complete records for all students who have changes. We will compare the records and make the necessary changes. 

Withdraw entries

You can use your original entry method (EDI or Centre Services) to withdraw a student. We will only refund your entry fee up to a certain date: see the key dates calendar on the Dates and timetables page for further information.